Our experience
We work hard to quickly understand your brand and tone of voice, gather the right information and build a rapport with you, your team and your customers — all with the aim of developing meaningful stories that make a difference.
Behind our creatives sits a team of experts who cover project management and quality control to ensure your stories are turned around quickly, to the highest quality and across a range of formats.
Our approach
- Scalable: Whether you need a one-off asset or a global advocacy engine, we build a programme that fits
- Expert: Our highly experienced senior writers and creators craft content that's engaging, on brand and aligned with business goals
- Proactive: We can handle everything, from customer outreach and interviews to drafting and approval workflows
- Trusted: From briefing calls to final delivery, every detail is managed through our proven framework and senior consultants
Case study: Workday
Challenge
Workday needed to scale up high-impact customer case study output across various sectors to meet growing internal demand and different business needs, and wanted a partner who could act as an extension of their in-house team.
Solution
We built a dedicated delivery model, combining senior copywriters with an experienced project management team, and streamlined the case study lifecycle to ensure consistency. We also developed templates tailored to brand tone of voice and introduced word count guides to ensure content could flex for various uses.
Results
Over 130 case studies delivered over three years, each crafted to a high editorial standard with quick turnaround and minimal edits, enabling Workday to triple its case study output while maintaining quality.